Resolved: Mojang - Customer Service sucks ***
They are getting rich, but are to *** lazy to hire more people for the customer support.... I really like Minecraft.
And i can understand all the bad things that happen. Like you dont need the help of the customer service if the game crashes. You can just look into some tutorials and videos to get it fixed. But if they change the website so you cant do something with your old account and have to create a new account that doesnt work right.
And you need to wait month to get an answer. They even say if you have an old account you can just migrate it by typing in the name and the password and you dont need an e-mail, but then the website tells me that i need a e-mail from the old account ive never had...
thats just making me so mad. I would like to punch all those bling, rich bastards in the face.
Reason of review: Poor customer service.
Monetary Loss: $25.
Preferred solution: Let the company propose a solution.
Mojang Pros: Minecraft, Quality, Fun.
Mojang Cons: Costumer service.
Location: Maria Skolgata 83, 118 53 Stockholm, Sweden
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I was trying to find customer service number but it did not show and I am *** pissed of at the *** *** company