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Refund on an error on a minecraft account

Mojang - Refund on an error on a minecraft account
Mojang - Refund on an error on a minecraft account
Mojang - Refund on an error on a minecraft account
Mojang - Refund on an error on a minecraft account
Mojang - Refund on an error on a minecraft account
Mojang - Refund on an error on a minecraft account
My daughter downloaded a world on minecraft blackness its called it stopped her from moving. Now when she opens a world it loads fine slow but starts, she can place blocks but not destroy them at all on any of the worlds she's bought or created, doesn't help if she creates a new one either. It affects every account on my switch. I have tried uninstalling the software on the Nintendo Switch and reinstating didn't help, checked for corrupt data on game, but there is none. Tried restarting our switch but doesn't help. It has been crashing for a while and my daughter has to keep deleting worlds anytime she wants another world to buy. Looking to get the money back for the mine coins shes bought they were only playable for 15 minutes.
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1 comment
#2002432

this is not good

ID
#1919695 Review #1919695 is a subjective opinion of poster.
Product
Mojang Minecraft Video Game
Pros
  • Game minecraft i had so much fun
  • Fun game
Cons
  • Near-automated customer service
  • Glitches and bugs
Loss
$76
Preferred solution
Full refund

Account issues

I rebooted my computer and minecraft got deleted. I tried getting into my account again and made a new password and account wasnt there anymore and is saying I have to pay for it again. The account may be under my dads email (angelorosales@***.ca OR rosalesangelo71@***.com). One of those two.
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ID
#2615278 Review #2615278 is a subjective opinion of poster.
Location
Victoria, British Columbia

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New Reviewer

Encuentren mi semilla

No sé lo que hice en mi mundo creo que modifique la semilla y ahora no sé que hacer, lo hice a principios del año y apenas me estoy dando cuenta que los bloques se separan
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ID
#2611576 Review #2611576 is a subjective opinion of poster.

Minecraft asking me to buy it over again

I have had Minecraft since 2019 and I recently re-downloaded and when I open it, it tells me to buy the full version even though Ive already bought the full version in the past.
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ID
#2607706 Review #2607706 is a subjective opinion of poster.
Location
Humble, Texas

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New Reviewer

I can't log into my Microsoft account.

Every time I put my Microsoft account in it says that it can't log in, please call me at 765 615 ****
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ID
#2605617 Review #2605617 is a subjective opinion of poster.
Product
Mojang Minecraft Video Game
Pros
  • Game
Cons
  • Support
Preferred solution
Let the company propose a solution

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New Reviewer

Bought Two Realms

Today on June 10th I made the decision to buy a realm for 180 days. I had previously had a realm that was a monthly payment, but I wanted a new one. I bought the 180 days realm, and it worked fine until I check my email and saw that I had two receipts. For the new realm and the previous realm. I don't know why it charged me for the previous realm, but I would like to close that realm and get my money back.
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ID
#2601447 Review #2601447 is a subjective opinion of poster.
Product
Mojang Realms Plus Subscription
Pros
  • Brillant
  • Game minecraft i had so much fun
  • Very good game design
Loss
$8
Preferred solution
Full refund

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New Reviewer

Multiplayer

I cant play multiplayer for some reason, if i want to click on it it says: ''multiplayer is disabled''. please help me because i want to play with my friends
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ID
#2599840 Review #2599840 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Cannot make a purchase

I am entering the correct card details. It sends me a netbank code which i enter. then it says can't make payment check your details. I have been battling this trying to figure out how to pay for minecraft java edition for 4 days and it is extremely frustrating. I am operating on windows 10. it is not about inability to download because I was still able to get the trial version. hELP.
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ID
#2599562 Review #2599562 is a subjective opinion of poster.
Preferred solution
MINECRAFT!!!!

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New Reviewer

I cant buy a minecraft realm

whenever i try to buy a realm i get this message. ERROR PLACING ORDER An error occurred while placing order, please verify payment info and try again. Ive looked up and done everything i can do along with trying 3 different credit/visa cards and nothing has worked.
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ID
#2598517 Review #2598517 is a subjective opinion of poster.
Pros
  • Great developing company
Preferred solution
help buying a realm

My Minecraft is stuck in beta mode.

My Minecraft windows 10 edition on my pc is always stuck in beta so I cant play with my friends or realms, and I've tried everything that you could name. I got beta back in its legacy edition and ever since they switched the beta app I cant leave beta now and been unable to play regular Minecraft since. I cant even play Minecraft basically at all anymore.
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ID
#2596455 Review #2596455 is a subjective opinion of poster.
Location
Radcliff, Kentucky
New Reviewer

Need help getting into account

My son cant get intonjis accoun on his new computer and its linked to my old email that i dont have anymore
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ID
#2596057 Review #2596057 is a subjective opinion of poster.
Preferred solution
My son's account back

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New Reviewer

I bought minecraft java but i dont have the game

Mojang - I bought minecraft java but i dont have the game
i bought minecraft java edition but i did not receive the game so i spent all of my savings buying the game an i did not receive it so i hope for you to fix it as fast as you can. thank you
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ID
#2596042 Review #2596042 is a subjective opinion of poster.
Product
Mojang Minecraft Video Game
Pros
  • Gets the creativity flowing
  • Game minecraft i had so much fun
  • I really enjoy it
Cons
  • Took my hard earned money
Loss
$27
Preferred solution
Deliver product or service ordered

Payed for Minecraft Java and it does not activate

Mojang - Payed for Minecraft Java and it does not activate
I payed for the game Minecraft Java for my son. ID: #e2813f1d991441f088b2c1744fc1f2a5 Transaction ID: braintree:ep2zbz4k The game does not activate. I find your process very difficult compared to others. Please assist.

User's recommendation: Make the process more customer friendly. The process for complaints is clueless.

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ID
#2588176 Review #2588176 is a subjective opinion of poster.

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New Reviewer

Purchased Minecraft Java edition but not linked to microsoft login id

i have purchased the java edition at USD26.95 for my son on May 28, 2021 and payment transaction was successfully through on May 29, 2021. Our issue is we cannot recall which microsoft login we had purchased with. when we log in to my son's account, we were prompted to buy again. please help on our microsoft log in id with the purchase made. Order receipt sent by Mojang to my husband's email. We are from Singapore. Please email me at aisy7603@***.com I'm

User's recommendation: Take note of the account you are purchasing for.

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ID
#2586928 Review #2586928 is a subjective opinion of poster.
Product
Mojang Minecraft Video Game
Pros
  • Gets the creativity flowing
Cons
  • Not letting me play java
Loss
$27
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cannot play after purchase done

Can't recall what Microsoft login id that the purchase was tagged to. Purchase confirmed receipt has been issued by Mojang since May 29, 2021. Until today no replies. Been pushed from Minecraft help support to Microsoft help support and now to Mojang! All I need to know is the Microsoft login id!
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ID
#2597751 Review #2597751 is a subjective opinion of poster.

Bought duplicate mindcraft

Ended up buying three mind craft only needed one so would like refund please so it would be nice to get refund I waisted 70 dollars
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ID
#2580155 Review #2580155 is a subjective opinion of poster.
Location
Swift Current, Saskatchewan

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