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1.0
Mojang - Would give 0 stars if I could…
Mojang - Would give 0 stars if I could…
I bought the Bedrock version of Minecraft yesterday and besides it not even working on my device, I was also charged TWICE for my purchase $29.99 for the game and then $23.97 for, no idea??? I thought I would be able to sort it out easily with customer service because...
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#3702775 Review #3702775 is a subjective opinion of poster.
Location
Phoenix, Arizona
Loss
$54
Preferred solution
Full refund
New Reviewer

I got banned for no reason

I logged onto Minecraft this morning to see that I got banned and I have no clue what policy I broke and I want more info on what it was about. You are being very vague.
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#3713633 Review #3713633 is a subjective opinion of poster.
Location
Red Hook, New York
Preferred solution
Unbanned

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Verified Reviewer New Reviewer

I cant remember my email for my minecraft account

1.0
i have my transaction id but i forgot my email or name, im trying to get customer support but no one is answering or replying. i even tried emailing them or calling but none worked. i really need help i got proof of purchase but i just need my email or the name of the account. thank you
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#3713403 Review #3713403 is a subjective opinion of poster.
Location
Beirut, Beyrouth
Product
Mojang Account
Cons
  • Cant get help
Preferred solution
for you to help me get back my account (i have my transaction ID)

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

MINECRAFT

3.4
Original review updated by user Jun 27, 2022
I ALREADY OWN MINECRAFT BEDROCK BUT I CAN'T REDEEM MINECRAFT JAVA ... ... ... ... ... ... ... ... ... ... .,. .. .. .. .. .. ..
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#3709740 Review #3709740 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi
Pros
  • Minecraft best game
Cons
  • Never give anything free
Loss
$14
New Reviewer

Lost 13 bucks over a card

1.0
Bought a minecraft realms gift card for 13 bucks at gamestop only for no way to redeem it and the custmer service was just a dumb bot and gamestop would not let me return it over I think this card was fake but still why was it at gamestop.

User's recommendation: dont buy minecraft.

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#3708463 Review #3708463 is a subjective opinion of poster.
Location
Cotati, California
Loss
$13
Preferred solution
Full refund
New Reviewer

They hate white males.

1.0
This company hates white males. This company will never admit they like white males. Go woke go broke. This company would rather appease 1% of the worlds population than 99%.

User's recommendation: Don’t spend money on communist companies.

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#3706399 Review #3706399 is a subjective opinion of poster.
Product
Mojang Minecraft Video Game
Cons
  • Bias
Loss
$666666
Preferred solution
Apology
New Reviewer

Help, *** and *** are terrible

1.0
I seen a something that said be anti-racist but Im completely racist. *** *** and *** Whats wrong with you woke queers. Repeal the 19th amendment.

User's recommendation: Stop being ***.

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#3706349 Review #3706349 is a subjective opinion of poster.
Cons
  • Faggets
  • Love faggots
Loss
$7
Preferred solution
A call from customer service.
New Reviewer

No one helped me

1.0
All my progress in my game got deleted even after I saved. Im so sad that this happened and I need help.
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#3703242 Review #3703242 is a subjective opinion of poster.
Location
Provo, Utah
New Reviewer

Banned in minecraft for absolutely nothing

1.0
Got out of the nether went home in the game logged off to go shopping came back to being banned from notorious figure
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#3696775 Review #3696775 is a subjective opinion of poster.
Location
Arlington, Virginia
Preferred solution
Get unbanned that’s it, I did nothing to violate community guidelines
New Reviewer

Realms took my money and won't work

3.6
I tried buying a Minecraft realm but it continued to give me errors and told me to try again later. So I did. I tried 8 times. Every time I tried it gave me an error. That was until I checked my card balance and realized it charged me every single one of those times. Not only did I end up paying 56 dollars, I didnt even get the realm because of the errors from before. I want those charges to be refunded.

User's recommendation: Don’t buy realms until we know this issue is fixed.

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#3689352 Review #3689352 is a subjective opinion of poster.
Pros
  • Nostalgic childhood
  • Minecraft is fun
Cons
  • Account issues
  • Customer service speed
  • No customer support
Loss
$56
Preferred solution
Full refund
New Reviewer

Didn’t help

1.0
Calling for a refund and nobody helped. Made it extremely difficult and ended up not getting a refund in the end.
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#3689208 Review #3689208 is a subjective opinion of poster.
Location
Seattle, Washington
Loss
$30
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Im trying to sign into my jira

im trying to sign into my jira account so i can report a bug issue that im having. i forfot my password. i go to where it says cant accses my account. then i put in StuffierMango38. then it tells me that a reset password has been sent to my email. it never shows up. not in regular mail, or spam, or trash. im not the only one that this is happening to. i googled the prblem and there other people that cant sign into there accounts. how am i suppoed to report a bug is i cant sign in or get a new password
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#3686384 Review #3686384 is a subjective opinion of poster.
Location
Jackson, Ohio
Preferred solution
i would like to be able to get a new password so i can start reporting bugs again
New Reviewer

I can't get signed in to minecraft

It won't send me the code for my email address I have tried to change my email address a few times but it still won't send the code I have been trying to sign in for about 5 hours it did finally recognize that I paid for it
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#3681329 Review #3681329 is a subjective opinion of poster.
Location
Twin Falls, Idaho

I need help with servers

4.0
How can other players join you?(when friended) Me and my friend where trying to play in my world but it kept saying the server was outdated even tho both of our servers where updated the day before when I looked it up it said we had different settings but what does it mean and how do I change that so me and my friends can enjoy our building journey on my and her world with your great, high quality, company!

User's recommendation: If help is needed ask!

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#3671811 Review #3671811 is a subjective opinion of poster.
Location
Texas City, Texas
New Reviewer

Can't sign in to my Microsoft account

1.0
Cant sign in on Minecraft do I can not play with my friends that are online. I need to find my old Microsoft account
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#3670403 Review #3670403 is a subjective opinion of poster.
Location
Tiffin, Iowa
New Reviewer

Locked out

I contacted mojang. They havent responded in about a week and they sent me a auto response saying they are working on it and that it is taking longer than usual but its as simple as getting my account recovered.
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#3658293 Review #3658293 is a subjective opinion of poster.
Location
Columbia, South Carolina
Cons
  • Dont respond to emails
Loss
$20
Preferred solution
Let the company propose a solution

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